Software and Product Engineering

Enterprise quality engineering unified SAP, Salesforce, and integration testing

A model based Tosca framework that generated tests from requirements, reused automation across every environment without script changes, and ran regression unattended.

The Opportunity

Enterprise applications rarely operate in isolation. As organizations expand across ERP, CRM, and integration platforms, maintaining separate regression suites creates duplicated effort, inconsistent coverage, and longer release cycles.

A global leader in healthcare relied on multiple testing processes across SAP, Salesforce, and integration systems. Frequent application changes destabilized regression testing, execution time increased as environments multiplied, and test assets became fragmented across systems and teams. The company needed a unified quality engineering approach that could scale across its enterprise applications while reducing maintenance effort.

The Transformation

Artizent rebuilt the organization's automation approach using Tricentis Tosca, creating a unified framework that supported enterprise applications, reduced maintenance effort, and accelerated quality engineering across business critical processes.

  1. Unified Automation Across Enterprise Applications

    Artizent implemented a model based automation framework that supported SAP, Salesforce, and integration systems within a single testing approach. Reusable automation assets reduced duplication while enabling consistent regression testing across multiple business applications.

  2. Reduced Maintenance Through Reusable Automation

    Rather than maintaining separate automation assets for individual applications and environments, Artizent created reusable modules that adapted across environments without requiring script modifications. This reduced ongoing maintenance while improving consistency across test execution.

  3. Accelerated Test Creation With AI Native Automation

    Artizent introduced AI native test creation with Tosca Copilot, generating test cases directly from Jira user stories and acceptance criteria. This cut manual authoring effort and let teams automate critical business processes faster as the applications evolved.

  4. Unattended Regression Across Environments

    The unified framework ran business critical regression suites unattended, delivering faster validation across enterprise applications while reducing dependence on subject matter experts during testing and issue resolution.

Impact
40%

Faster test authoring through AI native automation

80%

Lower SME effort during test execution and issue resolution, across ~300 test cases

Zero

Script changes to run in a new environment

One

Reusable framework across SAP, Salesforce, and integration systems

Platform: qTest, Tosca Copilot · Partner Expertise: Tricentis Solutions Partner
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